Support

Email support@pipandbo.com and we'll get back to you, usually within a day.

How do I connect with my partner?

In the app go to Settings, Invite your person, and send your code. Your partner downloads the app and enters the code, or taps your invite link. Everything you've done on your own comes along.

Why can't I see my partner's answer?

Answers unlock once you've both answered the same question. Answer yours and theirs appears straight away.

How do I add the widgets?

Touch and hold an empty spot on your Home Screen until the apps jiggle, tap the + button, search for the app and pick a widget.

Does one subscription cover both of us?

Yes. When either of you subscribes, both of you get every paid feature while you're paired.

How do I disconnect from my partner?

In the app: Settings, Disconnect. You can start again on your own or pair with a new code.

I paid but the app still shows the paywall

Open Settings in the app and tap Restore purchases. Make sure you're signed in to the App Store with the same Apple ID you bought with.

How do I cancel?

On your iPhone: Settings → your name → Subscriptions → Pip & Bo → Cancel. Deleting the app does not cancel the subscription.

How do I get a refund?

Apple handles refunds: go to reportaproblem.apple.com, sign in, and choose the purchase.

How do I delete my account and data?

In the app: Settings → Delete account. It removes your account and its data. You can also email us from the address you used and we'll do it for you.